MGT 325 Topic 1 DQ 2
Course : Grand Canyon
Contributed : C. Thomas
- $15.00
Topic 1 DQ 2
Description:
In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?
